Privacy Policy

1. Information We Collect

We collect personal information that you provide to us directly when registering on our site, subscribing to newsletters, filling out custom measurement forms, or placing an order. This includes:

• Contact details (name, email address, phone number, shipping and billing addresses).
• Account credentials (username, password).
• Order details, sizes, colors, and custom clothing measurements (bust, waist, hips, height).

2. How We Use Your Information

We use the collected information for the following purposes:

• Processing, finalizing, and delivering your apparel purchases.
• Tailoring custom garments to match your submitted custom measurements.
• Providing transaction updates, shipping notifications, and responsive customer support.
• Sending newsletters, promotional events, or design highlights (if opted in).
• Protecting against fraud and securing transaction integrity.

3. Secure Payments (Paystack)

All online card payments, bank transfers, and mobile money transactions are processed securely via our trusted payment gateway partner, Paystack.

We do not store or retain your financial card credentials or bank log-in details on our servers. Paystack adheres to strict PCI-DSS standards, ensuring that your payment data remains fully encrypted and protected at all times.

4. Data Sharing & Third Parties

We do not sell or rent your personal data to third parties. We share data only with necessary service providers who assist us in conducting business operations, including:

• Delivery partners and couriers (to ship your packages to the correct address).
• Payment gateways (Paystack, to verify and finalize transactions).
• Cloud and hosting services supporting our storefront databases.

5. Data Security

We implement industry-standard administrative and technical security measures (such as SSL encryption) to prevent unauthorized access, loss, alteration, or disclosure of your personal information. However, no electronic transmission or database is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to access, update, correct, or delete your personal account details at any time by logging into your profile or contacting us. If you would like to unsubscribe from marketing emails, you can click the "unsubscribe" link in our newsletters.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact our data team at:

• Email: info@bolinicollections.com
• Phone: +234 803 324 6787
• Address: HG 91/101 Kaura Modern Market, Abuja, Nigeria